Tech Mahindra Walk-in For Customer Service Executive Freshers/Exp - B.Com/B.A/B.Sc @ Pune on 28th Sep to 2nd Oct 2015
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Company Name: Tech Mahindra
Website: www.techmahindra.com
Job Description: Customer Service Executive
Website: www.techmahindra.com
Job Description: Customer Service Executive
- Candidate should possess B.Com/B.A/B.Sc in any discipline
- Excellent English spoken and written communications must be clearly understood
- Functional PC Skills - MS Office Suite
- Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets / calls
- Should be comfortable in taking inbound calls / making outbound calls
- Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory India / client holidays), based on business needs
- Demonstrated ability to identify problems and situations, take appropriate action, implement
- solutions or escalate as required
- Ability to review and analyze customer needs and provide appropriate client options/solutions
- Ability to manage a demanding workload
- Training will be provided and could take 1-2 weeks to complete
- Depending upon the business requirement you could be crossed trained on another LOB within the same project
Please Carry below documents :
Walk-In Date 28th sep - 2nd Oct 2015. walk in interview Time From 12:00 PM Walk-In Address Tech Mahindra Ltd. Plot No. 1, Phase - III, Rajiv Gandhi Infotech Park, Hinjewadi , Pune Maharashtra, India 411057 Phone No: +91 20 4225 0000 |
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