SAP hiring for Developer Associate Job -B.Tech. / B.E. / MCA / M.Tech -@ Bangalore Sep 2015
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COMPANY DESCRIPTION
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
EXPECTATIONS AND TASKS
Make existing HCM solution implementations a Success with SAP Customers Worldwide
Support HCM customers on new releases and existing releases
Maintenance and Message solving: Analysis of customer and internal messages. Differentiate between customizing errors, program errors, development requests and consultancy. Contribute to de-escalation of escalated customer messages and customers. Improve product quality and participate in development activities as part of product maintenance (e.g. quality improvement projects and program corrections). Be able to handle difficult customers and communicate effectively the action plan and next steps for the solution independently. Be conversant with the message solving and maintenance processes.
EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES WORK EXPERIENCE
EDUCATION
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
EXPECTATIONS AND TASKS
Make existing HCM solution implementations a Success with SAP Customers Worldwide
Support HCM customers on new releases and existing releases
Maintenance and Message solving: Analysis of customer and internal messages. Differentiate between customizing errors, program errors, development requests and consultancy. Contribute to de-escalation of escalated customer messages and customers. Improve product quality and participate in development activities as part of product maintenance (e.g. quality improvement projects and program corrections). Be able to handle difficult customers and communicate effectively the action plan and next steps for the solution independently. Be conversant with the message solving and maintenance processes.
EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES WORK EXPERIENCE
EDUCATION
- B.Tech. / B.E. / MCA / M.Tech. With 65% and above
- SKILLS AND COMPETENCIES
- Sound Fundamentals of Computer Science
- Good hands on experience with SAP technologies like ABAP, WebDynpro for ABAP, ABAP OO
- Sound Analytical and problem solving skills
- Very Good Communications skills
- Ability to handle customer expectations & escalations
- Prior Knowledge of HCM is an added advantage
- 0 – 5 years of development experience
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