Mphasis hiring for Trainee Customer Support Officer - Any Graduate -Freshers -@ Across India -Aug 2015
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About Us:
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.
Skill Set
Customer focused, good communication and adaptable to work environment.
Mphasis Roles & Responsibilities
Desired Candidate profile
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.
Skill Set
Customer focused, good communication and adaptable to work environment.
Mphasis Roles & Responsibilities
- Making Outbound Calls
- Performing Verification with Clients
- Participate in coachings, reviews and training assessments with department managers
- Standards for Measuring Success:
- Customer Satisfaction
- Quality scores etc.
Desired Candidate profile
- Fresher’s – Any Non BE Graduates from any stream(No Back logs)
- Excellent communication skills in English.
- Basic knowledge of computers.
- Flexible to work in night shifts.
- Fixed weekends off
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