HP Walkin Drive for Customer Support Engineers job -Any Graduate -freshers -@ Bangalore on 7th to 14th October 2015
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Company name : HP
Job Description:
Qualification:
Job Description:
- Providing excellent customer service support to customers during every single interaction
- Resolving technical issues (hardware and software) from incoming internal or external businesses and end user's contacts for HP product (Laptops, Desktops, Printer etc)
- Assisting end users to avoid or reduce problem occurrences
- Work in 24x7 environment, supporting customers worldwide(AMS, EMEA, APJ)
- Engaging support as needed to ensure SLA demands are met .
- Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement
- Proactively assisting internal or external businesses and end users to avoid or reduce problem occurrence.
- Providing direction and guidance to process improvements.
- Articulating recommendations and explain resolutions to clients
- Partnering actively with the Sales Pursuit team.
Qualification:
- Graduates in any discipline.
- Preferably BE,B Tech, BCA equivalent
- Technical Knowledge on Networking, Hardware preferred
- Strong communication Skills in English(written and verbal both, preferably ICSE/CBSE pass outs)
Please Carry below documents :
Note: Candidates without meeting given eligibility criteria , Please DO NOT apply Walk-In Date 7th -14th Oct 2015 Walk in interview Time From 9:00 AM Walk-In Address ASAP Info Systems Pvt. Ltd. Survey No.9/1,Doddanakundi Village K R Puram Hobli,Marrathalli Outer Ring Road Bangalore-560037 Landmark:Surya Nissan Show Room Opp : Rainbow Childrens Hospital |
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