CipherCloud India Private Ltd Walk -In For Technical Support Analyst ( Freshers ) BE/BTech @ Hyderabad on 5th October 2015
|
|
Company name CipherCloud India Private Ltd
Job Description :
Technical Skills:
Desired Skills & Experience:
Job Description :
- 2014 / 2015 Passed out
- Excellent English Communication Skills are strongly desirable.
- Candidates from Premium Engineering colleges with high aggregate are highly preferred.
- Key hands-on and customer-facing role in the professional services group who will be responsible for CipherCloud solution support at customer sites remotely
- Demonstrated capabilities in leading basic support activities like incident logging, initial troubleshooting, doing root cause analysis, updating knowledge base, logging updates, interacting internal, external stakeholders, ensuring SLAs are adhered in terms of issue resolution, communication and appropriate adherence to incident management procedures.
- Closely interact with enterprise customers in leading technical support of CipherCloud product issues
- Closely collaborating with engineering teams in thoroughly understanding the technical aspects of the solution provided for self-reliant delivery and support to enterprise customers
Technical Skills:
- Linux Certified or Linux Trained.
- CCNA, ITIL Certification is a Plus.
- Basic shell scripting and networking knowledge
- Knowledge of Java and SQL is a plus.
Desired Skills & Experience:
- B.E / B.Tech ( >70 % above ) in Engineering, Computer Science, or related discipline only need apply.
- 0 years of work experience in a customer-facing role supporting security or enterprise software products, consulting services.
- Enterprise software deployment experience delivering to global enterprise customers is a plus. Basic working knowledge of Linux, etc., operating system, and shell scripting
- Working knowledge of load balancing, clustering, and redundancy is a plus.
- Working knowledge of http, web applications, and email servers is a plus.
- Working knowledge of networking and application security is a plus.
- Working knowledge of enterprise databases is a plus
- Strong communication and incident management skills.
- Thinks collaboratively and communicates effectively with customers, partners, and people at all levels.
- Entrepreneurial drive and work ethic, self-motivated, results oriented and demonstrated ability to add value and succeed in a fast paced environment.
- Ability to think outside the box and willingness to do whatever it takes to get the job done right and within schedule.
- Good analytical and troubleshooting skills
Please Carry below documents :
Note: Candidates without meeting given eligibility criteria , Please DO NOT apply Walk-In Date 5th October 2015. Walk in interview Time From 9:00 AM Walk-In Address Unit No:04-01, 4th floor Block – 2, Cyberpearl Hi-Tech City, Hyderabad – 500084 Contact Details : Name: Himabindu Telephone: 08297038038 |
|
Sponsored Links
Find us |
|